Refund policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we are here to help.
Return Period
You have 14 calendar days to return an item from the date you received it.
Conditions for Returns
To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- You need to provide the receipt or proof of purchase.
Free Return Shipping
We offer free return shipping on all eligible returns. To initiate a return, please contact our customer service team to receive a prepaid return shipping label.
No Restocking Fees
We do not charge restocking fees for any returned items.
Non-Returnable Items
Certain items are non-returnable:
- Items marked as "final sale" are not eligible for returns or refunds.
Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Contact Us
If you have any questions on how to return your item to us, please contact our customer service team on Whatsapp (+96560603758)
